Notifications where your team already is

Shipped changes and alerts post to the chat tool your team already reads, or to any webhook, so the news finds the people who need it.

A drawn message in your team's chat channel, marked "Shipped". It reads: "Sign-up now asks for one field instead of four."
  • Shipped changes post to the chat tool your team already reads.
  • Alerts reach the same place, so nobody has to go looking for them.
  • Prefer your own systems? The same news can go to any webhook.

Shipped changes and alerts post to the chat tool your team already reads, or to any webhook. The news comes to the place where your people talk about the product, instead of waiting somewhere for someone to check.

What you get

You get one less place to look.

Most teams already have a channel where the product is discussed. Questions get asked there, decisions get nudged along there, and people keep it open all day. What usually lives somewhere else is the news that matters most: that a change has gone live, or that something needs attention. Someone has to remember to check, and then retell it in the channel, and by then half the team has heard a different version.

This ability puts that news where the conversation already happens.

Shipped changes, in the channel. When a change ships, a message says so in a plain sentence about your product. Support learns that the thing customers asked about is live. Sales learns what they can show in tomorrow’s call. You learn that the week is moving without opening anything new.

Alerts, in the same place. An alert reaches the channel too, so the people who care about your product see it where they already are. Nobody has to keep another screen open to catch it, and nobody has to forward it around.

Any webhook, for your own systems. Not every reader is a person. If your team runs its own tools, shipped changes and alerts can go to any webhook as well, so those systems hear the same news.

None of this moves the decisions. You decide what ships. Nothing reaches your users without your approval. A message about a shipped change is about something you already said yes to.

What it looks like in practice

Picture your product channel on an ordinary afternoon. A designer is asking about a colour. Someone from support has pasted a customer question.

Then a new message, marked Shipped: sign-up now asks for one field instead of four.

The support colleague replies to the customer who complained about the long form. The head of sales mentions it in a call. The designer sees the screen they drew is live. Nobody had to announce it, and everyone heard the same sentence.

For a product leader, the channel becomes a running record that your product keeps moving forward, week after week. For an engineering leader, there is no second place to watch beside the one the team already reads. For a founder, the people around you stay in step without another update from you.

You set the direction. We carry the work through to shipped software, and your team hears about it where they already are.

Where to start

Begin with a small first piece of work, and watch for the message in your own channel when it ships.

Start with one small first piece and judge the result yourself.

Questions leaders ask

Which chat tools does this work with?

It posts to the chat tool your team already reads, or to any webhook. If you want to be sure about the tool your team uses, ask in a first conversation and we will answer for your setup, rather than list products on a page.

Does a message about a shipped change mean something went live without us?

No. You decide what ships, and nothing reaches your users without your approval. A message about a shipped change tells the rest of your team about something you already said yes to.

Do we still get the weekly summary?

Yes, they do different jobs. The message in your channel tells the team that a change has shipped. The weekly summary steps back and says what shipped that week and what it changed for your product, for readers who want the whole week in one place.

Our support and operations tools are not chat tools. Can they hear about it too?

Yes. Besides a chat tool, shipped changes and alerts can post to any webhook, so a system your own team runs can receive the same news your people read.

  • Progress you can followOne overview shows what is in progress, what is up next, what is waiting on you and what has shipped. A weekly summary and timely messages fill in the rest.

Lift your eyes and let us carry the rest.

Talk to us and see what carrying your product forward looks like.

Book a conversation

Prefer to write directly? contact@zefana.com